Monday, February 22, 2010

Catalina Issues?

Have you had catalina issues with Dillons or other stores? I am hearing of a few issues with catalinas not printing so I thought I would tell you what I know to be true first:
  • You can roll catalinas. Meaning you can use a catalina to pay for products that are offering the same catalina back.
  • There is not a "limit per card" rule. You can do a catalina deal as many times as you want.
  • The catalina machines can often be out of paper and a cashier doesn't realize it. So if you are expecting a catalina back kindly ask the cashier to make sure the machine is working/loaded with paper.
  • The catalina company will pull an offer w/0 notice even though it wasn't due to end because they feel the catalina offer is "to good of a deal" if coupled with a good sale... for example the current catalina deal for Purex is no longer working because the sale and catalina made for to good of a deal.
  • Managers and store employees often do not know why the catalina didn't print nor do they know about current offers.
If you have issue with a catalina not printing you can always call 1-888-8coupon, option 3 and they will help you. Every now and then you might get a manger or customer service rep that fix an issue in the store, but don't get all heated if they cant... just call the number I just posted.

Also if you would like to keep up to date with current catalina offers you can ad this post here to your favorites!


Lora @ Motherhood Moments said...

Thanks for clarifying that the Purex catalina was pulled. I bought two more today and the catalina didn't print, so I'm glad I didn't try to contact anyone about it. However, I got a $3.50 catalina that I wasn't counting on getting for buying 6 boxes of Betty Crocker fruit snacks it was almost the same as getting the Purex catalina!

flemishe said...

The catalina people said the Purex deal was pulled because fraud was taking place. A small group in one particular area copied printables and got several hundred bottles. Kroger then asked for it to be pulled.

Shannon said...

oh didn't know about the fraud thing...

That is a real bummer when people do that!