Catalina Issues

Thank you to a reader who left this comment in regards to this post... I hope it helps those of you who have had troubles with catalinas...

Comment left by reader:
"The deals run through 9/6. If you did not get your catalina, contact the catalina company at 1-888-8coupon, option 3. They will ask some info from your receipt and you will get the correct catalina within a week or two. I've done it 3 times prior."

Original Post:
I have had a few emails and comments pertaining tp the Dillon's catalinas not printing for Nature Valley and Betty Crocker deals.

What I do know is that I did the Better Crocker deal yesterday and I got my catalina so up until yesterday the deal was still on... I am not sure of the date these catalinas end. If your catalina did not print it could be have been because the cashier's machine was out of paper or not working. I have had this happen to me several times. When this happens I explain to the manager what happened and they usually just give me cash for the catalina I should have gotten or they write me a rain check to get so much off my next purchase (whatever the amount of the catalina should have been.

Unfortunately some managers don't always know about the catalina deals and don't understand what you are telling them. I haven't had to deal with those managers yet so I am not sure what to tell you if you get a manager that tells you there is nothing they can do. I am really not even sure if there is a place you can call or if Dillons customer service will know what you are talking about.

Let me know you thoughts on this... have you had issues too? If you have how were they resolved?

Thanks!